Support, security, cloud, connectivity and your website – run by the same engineers in Bournemouth. Whatever has stopped working, and whatever you are planning next, you are not working out who to ring first.
This page is the map. Pick the part of your IT you are thinking about and it will take you to the detail.
Something is broken right now. Ring the helpdesk on 01202 237 273 and speak to an engineer. Our average response time is 15 minutes. IT Support →
Nobody owns your IT. If it currently falls to you, or to whoever in the office is best with computers, we take that job off you for a fixed monthly fee. Managed IT Services →
You have one specific thing in mind. A move, a certification a tender is asking for, a phone system past its best, a website nobody is looking after. The sections below go straight to it.
Comparing us with somebody else? What IT support should cost per user, per month gives you the numbers to check us against.
The same helpdesk, the same phone number and the same 15-minute average response, whichever way you buy it.
Ring us and get an engineer, not a ticket reference. Most things are fixed remotely while you stay on the line.
Your IT department without the payroll. One monthly agreement covering the monitoring, the helpdesk and the protection behind both.
For the calls that are not a fault – a quote to weigh up, an office move to plan, a renewal you are not sure you should sign.
Essentials, Advanced and Complete, side by side. Pick the smallest one that genuinely covers you – and move up when the business changes.
Built up a layer at a time – the computers, the Microsoft 365 accounts, the people, and a tested way back if the worst happens. Start at the Cyber Security overview if you are not sure which layer you are missing.
Round-the-clock protection on every computer, laptop and server. Threats stopped or flagged the moment they appear.
Your email and logins watched round the clock, so a stolen password is caught while it is still just a stolen password.
Specialists watching your systems round the clock and acting on what they find, rather than an alert nobody reads until Monday.
A free scan of your systems and applications, with a plain-English report on what is exposed and what to fix first.
Short courses and real phishing simulations that teach your team to spot the convincing fakes. No lecture theatre.
Human error sits behind most breaches. Targeted training and monitoring turn your team into a defence rather than a gap.
The certification tenders keep asking for. We close the gaps, handle the questionnaire, and you get on with winning the work.
The audited level, where an assessor tests your actual machines. We prepare you, so audit day is a formality.
A backup nobody has restored from is a promise, not a protection. Tested copies, and an agreed route back.
Email, files and desktops usually move well. The one application holding your business together sometimes does not, and knowing the difference in advance saves you a very bad month. Cloud Services overview →
A personal Windows desktop for each of your team that lives in Microsoft’s cloud rather than on one particular laptop.
Pooled Windows desktops from Azure, scaled down overnight. GPU workstations, legacy apps and RemoteApp, fully managed.
Run Sage 50 Accounts and Payroll from Azure instead of that one office PC. Same screens, no server to maintain.
Rack space for your own servers in a Tier III data centre, with dual power feeds and remote hands, from a single unit up.
Your team cannot work if the connection will not. We design, install and look after the line, the network behind it and the phone system running over it. Business Connectivity overview →
Broadband and leased lines chosen for how your team actually works, then monitored – so cloud apps and calls stay quick.
Your own dedicated line, not shared with the street. Guaranteed speeds both ways, with a fix-time commitment.
Openreach is retiring analogue and ISDN lines – we move you across in good time, numbers kept and calls routed to the right person, day or night.
Site-surveyed Wi-Fi and networks built around where your team actually sits – no more dead spots in the far meeting room.
Design, hosting, domains, security and search – all from the same team, so nobody argues about whose job it was. The full range sits on the Web & Digital hub.
Business websites built around what you actually need the site to do – then looked after once it is live.
Fast, protected hosting with free migration from your current host and a Bournemouth team you can actually ring.
Updates, plugins and fixes, plus support time each month to spend on whatever the website actually needs.
Technical and local search, from the team that builds the websites too, so the people nearby can find you.
Most businesses end up with a support company, a telecoms company, somebody who built the website and somebody else who was supposed to be doing the security. That works fine right up until something breaks in the gap between two of them – and then everybody points at everybody else.
We do the lot, from Bournemouth. Which means the person who answers the phone can already see your machines, your Microsoft 365 tenancy, your line and your website, and can tell you which one is at fault instead of asking you to go and check.
Two things worth reading before you choose: what a good SLA looks like, and the twelve questions to ask before signing.
No. Plenty of clients start with one thing – the phones, the website, a Cyber Essentials certificate – and add to it later, or never. We will tell you honestly if what you already have is working, and we would rather do one job properly than sell you a list.
Yes, and we do it often. Your existing provider keeps looking after the computers and we take the piece they do not cover. We will work alongside them – that is a normal arrangement, not an awkward one.
Ring 01202 237 273. Our average response time is 15 minutes, and most things are fixed remotely while you stay on the line. If you would rather read first, IT Support explains how the helpdesk works.
Our engineers are based in Bournemouth and we look after businesses across Dorset, Hampshire and the South Coast. Most of what we do is remote, so distance rarely matters – but when somebody needs to be in the room, they can be.
Book a free, no-obligation review. We look at what you have, what is ageing, what is missing and what is costing you time, then give you a written picture of it. No charge, and no obligation to buy anything at the end.
Tell us how many people you have, what they use, and what goes wrong most often. We will point you at the smallest thing that genuinely covers you – and say so if you are already well served where you are.
Answered by our team in Bournemouth, not a call centre.
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