IT Support Services

We offer a wide variety of IT Service and Support options, including Pay-As-You-Go, Pre-Paid Hours and fixed priced arrangements so we can best meet your needs.

Whether you require specialist remote support for users on an ad-hoc basis or an adept team of engineers closely assisting your in-house IT department, we have the right solution for you.

What do we offer?

We provide full end to end management of your IT support and services requirements. Partnering with Rejuvenate for your IT support and services will ensure:

  • Fixed cost monthly IT support

  • Excellent resolution times

  • No long term contracts or binding agreements

  • Expert advice and consulting through our Technology Roadmaps

  • Proactive monitoring of all your IT on-premise, cloud and mobile.

Time to make a change?

Book an informal meeting today

Short on time? Don’t worry – you can book a meeting with us easily using our Online Meeting Scheduler!

Pay-As-You-Go

Flexible Support without Commitment

You’ll receive a clear and easy-to-understand invoice every week for the time you use.

There’s no minimum usage commitment, although we do ask you to subscribe to our Managed IT Service so that we can provide support using our Enterprise Platform.

Block Care

Pre-Paid Clients Benefit from Reduced Hourly Rates

Pre-Purchase Blocks of Technical and Consultancy Hours at a discounted rate to gain access to priority support.

You’ll receive a full breakdown of your support usage every month.

Complete Care

Complete Professional IT Management

Looking for a Fixed Price, All You Can Eat Service?

We will design a bespoke support plan for your organisation, no matter your size or requirement.

Why Rejuvenate for Business IT Support?

  • Friendly experienced support staff
  • Secure and powerful remote management software
  • We don’t employ 1st line call loggers who just take a message
  • Your call will be answered by a technician every time
  • The technicians you speak to on the phone are the same technicians who will visit you on-site
  • Report issues quickly and easily by phone, email or online portal
  • All calls are prioritised and managed via our professional helpdesk system
  • Urgent issues are dealt with immediately
  • Ticket reporting allows us to manage recurring problems and identify training requirements

We provide Technical Support during our standard office hours between 09:00 – 17:30 Monday to Friday.

If your business requires out of hours support, we can arrange coverage to suit your requirements.