IT Support Services
We offer a wide variety of IT Service and Support options, including Pay-As-You-Go, Pre-Paid Hours and fixed priced arrangements so we can best meet your needs.
Whether you require specialist remote support for users on an ad-hoc basis or an adept team of engineers closely assisting your in-house IT department, we have the right solution for you.
What do we offer?
We provide full end to end management of your IT support and services requirements. Partnering with Rejuvenate for your IT support and services will ensure:
Fixed cost monthly IT support
Excellent resolution times
No long term contracts or binding agreements
Expert advice and consulting through our Technology Roadmaps
Proactive monitoring of all your IT on-premise, cloud and mobile.
Why Rejuvenate for Business IT Support?
- Friendly experienced support staff
- Secure and powerful remote management software
- We don’t employ 1st line call loggers who just take a message
- Your call will be answered by a technician every time
- The technicians you speak to on the phone are the same technicians who will visit you on-site
- Report issues quickly and easily by phone, email or online portal
- All calls are prioritised and managed via our professional helpdesk system
- Urgent issues are dealt with immediately
- Ticket reporting allows us to manage recurring problems and identify training requirements
We provide Technical Support during our standard office hours between 09:00 – 17:30 Monday to Friday.
If your business requires out of hours support, we can arrange coverage to suit your requirements.