IT Support Services
We offer a wide variety of IT Service and Support options across Bournemouth and Dorset, including Pay-As-You-Go, Pre-Paid Hours and fixed priced arrangements so we can best meet your needs.
Whether you require specialist remote support for users on an ad-hoc basis or an adept team of engineers closely assisting your in-house IT department, our team of specialist IT support technicians will find the right solution for your business.
IT Support Services we offer:
We provide full end to end management of your requirements. Partnering with Rejuvenate for your IT support and services will ensure:
Fixed cost monthly IT support
Excellent resolution times
No long term contracts or binding agreements
Expert advice and consulting through our Technology Roadmaps
Proactive monitoring of all your IT on-premise, cloud and mobile
Why Choose Rejuvenate?
- Friendly experienced support staff
- Secure and powerful remote management software
- We don’t employ 1st line call loggers who just take a message
- Your call will be answered by a technician every time
- The technicians you speak to on the phone are the same technicians who will visit you on-site
- Local Dorset technicians available for on-site support
- Report issues quickly and easily by phone, email or online portal
- All calls are prioritised and managed via our professional helpdesk system
- Urgent issues are dealt with immediately
- Ticket reporting allows us to manage recurring problems and identify training requirements
We provide Technical Support during our standard office hours between 09:00 – 17:30 Monday to Friday.
If your business requires out of hours support, we can arrange coverage to suit your requirements.