New Milton Town Council

As a long-standing support client of Rejuvenate IT, New Milton Town Council was already benefitting from reliable IT assistance. However, a new requirement-achieving PCI DSS compliance-sparked a conversation about enhancing their cyber security posture. The council was interested in significantly increasing its overall cyber resilience and pursuing both Cyber Essentials and Cyber Essentials Plus accreditation. Though there weren’t any pressing security incidents, New Milton Town Council recognised the importance of proactively securing sensitive data and protecting users.

At the outset, the council was already using Microsoft 365. However, they did not have a formal system for device management or access controls based on device or location. There was also an absence of formal user awareness training, leaving the organisation with unaddressed vulnerabilities.

After a thorough review of the council’s existing setup, Rejuvenate IT recommended upgrading their Microsoft 365 licenses from Business Standard to Business Premium. This strategic move unlocked a suite of advanced security features and made it possible to implement Microsoft Intune for device management.

With Intune, Rejuvenate IT was able to:

• Introduce device management and monitoring across all staff and councillor devices.
• Create and enforce conditional access policies to ensure only authorised users and devices could access council resources.
• Implement application protection policies and establish a secure BYOD (Bring Your Own Device) environment.
• Initiate regular user awareness training to help staff recognise and avoid cyber threats.

These enhancements collectively elevated the council’s security framework and ensured compliance with Cyber Essentials and Cyber Essentials Plus standards.

The changes delivered by Rejuvenate IT have significantly improved the cyber security posture of New Milton Town Council. Through formal device management, robust access controls, and improved user awareness, the council now enjoys strong protection from common cyber threats.

With guidance and hands-on support from Rejuvenate IT at every stage, New Milton Town Council successfully achieved Cyber Essentials and Cyber Essentials Plus certifications demonstrating their commitment to safeguarding sensitive information and the public trust.