We're just a simple phone call away
Sometimes you ring us because something has stopped working. Sometimes you ring because there’s a decision on your desk and nobody to talk it through with – a quote to weigh up, an office move to plan, a renewal you’re not sure you should sign.
Most IT decisions get made in a hurry, by someone who'd rather not be making them
The laptop dies on a Tuesday and you buy whatever’s in stock. The licence renewal lands and you tick the same box as last year. A partner sends a quote for something you can’t quite evaluate, so you either sign it or ignore it.
None of those are bad decisions exactly. They’re just decisions made without anyone looking at the whole picture – and they’re the ones that quietly cost you for the next three years.
Consultancy is the other way round. Someone who knows your business sits down with you before you spend anything, and works out what to do next.
What we help people work out
IT strategy and budgeting
What you’ll need to spend over the next one to three years, and roughly when – so it lands in a budget rather than as a surprise.
Choosing between systems
Two products, both plausible, both with a good sales team. We’ll tell you which one fits the way your business actually works.
Planning a move or a fit-out
New premises, new floor, new desks. Cabling, Wi-Fi, phones and connection lead times, worked out before the removal van is booked.
Microsoft 365 licensing
Most businesses are on the wrong mix – paying for features nobody uses and missing ones they need. We go through it line by line.
Cyber security posture
An honest look at where you’d actually be exposed. Not a scare story, a list.
Cyber Essentials
Whether you need the certification, what it takes to pass, and what to fix first if you wouldn’t pass today.
PSTN switch-off and telephony
The old phone lines are going. What that means for your numbers, your handsets and your alarm line, and when you need to have moved.
Disaster recovery planning
What happens if the building floods or the server doesn’t come back on. How long you’d be down, what it would cost you, and what would shorten it.
Growth planning
Doubling your headcount, opening a second site, taking on a bigger client with tougher requirements. What has to change before it does.
What you walk away with
A written picture of what you've got
Machines and their ages, licences, contracts, renewal dates, and where the risks sit. Most businesses have never seen this on one page.
A short list of what to do, in order
Prioritised, with rough costs against each line. Not thirty recommendations – the ones that matter.
A clear line between urgent and later
What needs doing this quarter, what can wait for next year’s budget, and what’s fine exactly as it is.
No obligation attached to any of it
The advice stands on its own. Have the work done by us, have it done elsewhere, or do it yourselves.
Support, when you want that too
Plenty of clients start with a conversation and end up handing us the day-to-day as well. Here’s what that side of it gives you.
Faults that end rather than linger
You ring, an engineer picks it up, and your team gets back to what it was doing.
Expertise you don't have to hire
A whole team’s range of experience, including the specialisms you’d never justify a salary for.
Room to grow into
Take on ten people or open a second site and the support scales with you. No recruitment round, no gap.
Your team back on their own jobs
Nobody in your office becomes the accidental IT person. Nobody loses a Friday afternoon to the printer.
Costs you can put in a budget
Fixed monthly pricing, so IT stops being an unpredictable line in the accounts.
Good tools, quietly running
Monitoring, patching and management platforms doing the dull, repetitive work in the background so nobody has to remember it.
How it starts
1. You ring and tell us what's on your mind
Call 01202 237 273 or email [email protected]. A fault, a quote you don’t trust, a move next spring – it doesn’t have to be tidy when you tell us.
2. We come and look
Usually an hour or two on site. We’ll want to see the kit, hear how people work, and know what you’re planning. Free, and there’s nothing to sign.
3. You get it in writing
A short document: what you’ve got, what we’d do about it, in what order, at roughly what cost. Then it’s your decision, on your timescale.
Common questions
What people ask before they book a conversation – what it costs, what they’re committing to, and whether we’ll just try to sell them something.
If yours isn’t here, pick up the phone. That’s rather the point of this page.
What does a consultancy session cost?
The first conversation and the site visit are free. If the work that follows needs proper time – a full audit, a migration plan, a disaster recovery exercise – we’ll quote you before we start, from £[price]. You won’t get a bill you weren’t expecting.
Do I have to buy anything afterwards?
No. The advice is yours regardless. Several businesses we’ve advised took the list and did the work with their existing partner, and we’d rather that than a bad fit.
We've already got an IT company. Is this awkward?
Not for us. Second opinions are a normal part of the job – the same way you’d get a second quote on a roof. What you do with ours is your business.
How long does it take?
A single question – a licence review, a quote to sanity-check – is often one phone call. A full look at a business with a couple of sites is usually a visit and a week or so to write it up.
Do you cover our industry?
We look after businesses of most kinds across Dorset and Hampshire, and we’re straight about it when a sector has requirements we don’t know well enough. Ask, and we’ll tell you either way.
Who actually turns up?
One of our own engineers, from Bournemouth. Not a salesperson with a laptop, and not a subcontractor you’ve never spoken to.
What if it turns out we're fine?
Then we’ll say so, and you’ll have that in writing too. It’s a perfectly good outcome and it happens fairly often.
Tell us about your business
Prefer to write it down? Fill this in and we’ll ring you back. Tell us roughly what you’re weighing up and we’ll come to the call having thought about it.
Or call 01202 237 273.
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