Rejuvenate IT has just been named the UK’s Best Service Excellence Team at the 2025 MSP Channel Awards 2025. This milestone was announced in the first week of December at one of the industry’s most anticipated events.
It is a moment that captures who we are, how we work, and why we show up every single day. This win reflects the dedication of a team that solves problems and supports businesses confidently.
But what does it really take to earn a national award that recognises the very best in reliability, support quality, and client care?
Let’s find out.
A Year Marked by Five Major Wins
2025 has been a landmark year for Rejuvenate It, defined by consistency, performance, and recognition across the managed IT services industry. Before the national spotlight of the MSP Channel Awards, the team had already secured our significant local awards.
Each win reflected a different strength within the business, which means our service excellence was not limited to a single area.
The first two awards of the year highlighted Rejuvenate IT’s commitment to outstanding customer service. It recognised the team’s ability to build strong relationships, communicate clearly, and support clients with care.
Then, Rejuvenate IT became the Gold Winner in the B2B Business Awards. This award was all about the impressive client satisfaction, based on direct feedback and ongoing business relationships.
Winning four awards within a single year is an uncommon achievement in the MSP industry. It requires consistency across multiple areas of service, a dedicated team, and a strong operational framework.
However, this was just a way to win our fifth award this year and that too on a national level and not just locally in Bournemouth.
Inside the MSP Channel Awards: Why This Win Matters
The MSP Channel Awards are widely recognised as one of the most respected events in the UK’s managed services industry. Each year, the awards bring together leading service providers, technology vendors, and industry experts.
Among all categories, the “UK’s Best Service Excellence Team” award is considered one of the most competitive. It represents more than technical ability. It reflects how a team supports clients, how reliably it operates, and how committed it is to solving problems.
This category evaluates the whole client journey, from the first helpdesk interaction to long-term strategic support.
As for the judging criteria for the award, they are built around five core pillars. These include reliability, responsiveness, client relationships, service quality, and overall impact. Winning this category means outperforming teams from across the UK who demonstrate extremely high standards.
In such a tough competition, for Rejuvenate IT to win at the national level has a different meaning than in local or regional wards. Such a national win shows that the company’s standards match or exceed those of the best MSPs in the country.
The Services That Power Our Reputation
Rejuvenate IT’s national recognition is directly linked to the quality, reliability, and impact of the services delivered throughout the day. Every solution we provide is designed to support business growth and keep operations running.
These services form the foundation of our reputation and played a major role in achieving the UK’s Best Service Excellence Team award.
1. Managed IT Support
Managed IT Support is the core of Rejuvenate IT’s offerings. It covers everything from proactive monitoring to daily user assistance. By keeping a constant watch over client systems, the team identifies issues early, prevents downtime, and ensures smooth operations.
A key part of our support model is continuous monitoring. Instead of waiting for something to go wrong, the system show potential problems before they affect users. This reduces risk and increases uptime for users.
2. Cyber Security & Protection
Cyber security continues to be one of the most important responsibilities for any MSP. Rejuvenate IT provides complete protection, covering threat detection, prevention, response, and compliance guidance.
Our approach includes active threat monitoring, rapid isolation of potential breaches, and straightforward reporting. Clients rely on us to safeguard their businesses against evolving cyber risks, and this trust is built on consistent delivery.
3. Managed Cloud Services
Many businesses are moving to cloud-based systems to improve flexibility, collaboration, and cost efficiency. This is where Rejuvenate It supports them through managed cloud services and ongoing optimisation.
Our team helps clients shift from outdated systems to modern, secure, and scalable cloud environments. This includes planning the migration, managing the technical process, and supporting users through the change.
4. Strategic IT Consultancy
Strategic consultancy is where Rejuvenate IT works with clients to plan for the future. This service covers long-term IT planning, budgeting, risk management, and technology roadmaps.
Instead of focusing only on immediate issues, the team helps businesses shape their IT environment to match their goals. This strategic approach often results in cost savings, reduced downtime, and stronger security.
What This Win Means for 2026 and Beyond
Winning the UK’s Best Service Excellence Team award is just the beginning for Rejuvenate IT. It is the beginning of a new chapter where exceptions are higher, goals are bigger, and the commitment to clients becomes even stronger.
Going into 2026, our goal is to maintain the level of service excellence that brought us this achievement, while also raising the bar across every part of the business. This includes improving response times, refining our processes, and expanding the tools we use.
Beyond technical improvements, we are renewing our commitment to building strong, long-term relationships with every client. The award validated the work we do, but it also highlighted the trust our clients place in us.
What Sets Rejuvenate IT Apart from Other MSPs
While many MSPs offer similar technical services, the way those services are delivered is where the real difference lies. For us, service excellence is not a target we aim for occasionally. It is a continuous standard built into every interaction and every solution over the last 16 years.
One of our strongest value propositions is personalised support. We do not take a one-size-fits-all approach.
A recent example of this is our work with bigHead, one of our featured case studies. bigHead approached us after internal changes revealed gaps in their previous IT support. All they needed was a provider who could manage their IT infrastructure.
After we were done, their team reported smoother communication, improved productivity, and a significant reduction in risks.
As bigHead’s Operations Manager shared in his testimonial:
“Rejuvenate made the takeover effortless, swift, and professional… You can’t help but want to work with them.”
Learn More
To explore Rejuvenate IT’s award-winning services and customer-first approach, visit www.rejuvenate.it.
You can also follow their journey, insights, and updates on LinkedIn to see how they continue to support businesses across the South.
