IT Service and Support
Monitor & Protect
Business Virus Protection, Monitoring and ManagementRead More
Manage & Maintain
Customised Service Agreement to keep all of your systems maintained, up to date and healthy.Read More
Support & Repair
Experts on standby to help, your users and fix problemsRead More
Plan & Advise
Keeping you current and future-proof with long term planning and adviceRead More
How Rejuvenate Support Works
We offer a wide variety of IT Service and Support options, including Pay-As-You-Go and fixed priced arrangements so we can best meet your needs. Whether you require specialist remote support for users on an ad-hoc basis or an adept team of engineers closely assisting your in-house IT department, we have the right solution for you at the right cost.
Our tried and trusted IT Support Service has four principle elements: Monitor & Protect, Manage & Maintain, Support and Assist and Plan and Advise
Monitor & Protect is a fixed fee service per device, covering workstations, mobile devices and servers. As standard, this includes our Remote Monitoring, Support, Auditing and Antivirus Software bundled together. This allows us to monitor your workstations, support your staff and ensure that every device is secure with business grade virus protection.
Manage & Maintain is a fixed fee arrangement for the Maintenance of your infrastructure and services. Our expert and knowledgeable team will work with you to identify and implement a customised service agreement to ensure that your infrastructure is kept up-to-date, secure and as robust as possible at all times.
Support & Assist is your bespoke IT Support option. It allows your users to call one of our friendly, helpful and highly trained team when they have a technical problem, or need expert advice. Our flexible arrangements mean that you can choose from various options, including Pay-As-You-Go, Tech Pack (a block of pre-paid hours at a reduced hourly rate) or together we can negotiate a fixed 'All-You-Can-Eat' fee consistent with your budget and requirements.
Plan & Advise gives your business or enterprise that extra level of support. We'll make recommendations to keep your IT system upgraded with the latest technology to ensure that it – and your business – are at peak performance and ahead of the competition. This enhanced level of support is included as standard in our Manage & Maintain option. It is one of the most important services we offer and can be built into your long-term planning for business success.