Our Support

See an overview of our IT Support Services

Overview

Monitor & Protect

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Manage & Maintain

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Support & Repair

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Plan & Advise

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What is Manage & Maintain?

Manage & Maintain is a fixed fee arrangement for the Maintenance of your infrastructure and services. Our expert and knowledgeable team will work with you to identify and implement a customised service agreement to ensure that your infrastructure is kept up-to-date, secure and as robust as possible at all times.

From automatic back-ups and antivirus checks to full system diagnosis and reporting, your IT infrastructure will be taken care of, freeing up your time to focus on growing your business. 

Prevention is better than cure. We use remote monitoring, preventative maintenance and regular physical inspections to spot potential issues and stop problems happening which might have otherwise resulted in costly delays, lost business or lengthy repairs.

How does Manage & Maintain work?

Our experienced technicians use a selection of industry-leading tools to provide proactive 24/7 monitoring of your IT systems.

Many traditional IT support companies focus on reactive support, only fixing something when it's broken - meaning issues occur when it's already too late and the damage has been done.

As a modern IT services provider, Rejuvenate focuses on what’s happening tomorrow as well as today.  We provide proactive support to ensure your business can continue to run smoothly; any issues are resolved before they become disruptive to your business.

Our cutting-edge software monitors all networked devices – including servers, PCs, printers, routers, switches, firewalls and all server-based software – providing us with a real time analysis of the performance of your systems. 

Benefits of Manage & Maintain

Our Manage & Maintain Service is available to all sizes and types of organisation. We use a combination of remote automation tools and provide a unique range of benefits

  • Fewer problems and disruption
  • No problems during setup
  • 24 hours a day, 365 days a year monitoring 
  • Preventative maintenance - acting on early indicators to prevent issues before they arise 
  • Phased pricing and value for money
  • Ongoing support
  • Improved security
  • Anti-virus and security updates

What do we cover?

We cover as much or as little as you need to give the best value for money and professional customer service.  If you want to completely outsource your infrastructure maintenance, we'll look after everything. Conversely, we're happy to look after critical systems only or one particular device - we'll build a service agreement that works for you.

Don’t forget our Manage & Maintain option includes our Plan & Advice service as an enhanced benefit to give you even more value. 

Contact us today for a free no obligation quote or an informal discussion about any of our service or solutions.

Use the link below to get in touch with our team or call us on 01202 237 273

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