Queens Park Garage is a leading independent garage in Bournemouth, renowned for its commitment to delivering high-quality vehicle services. Offering a comprehensive range of services, including MOT testing, diagnostics, routine maintenance, and repairs, Queens Park Garage caters to all makes and models, ensuring your vehicle remains in peak condition.
The Scope
Queens Park Garage approached Rejuvenate IT in March 2022 due to frequent network dropouts, which were causing significant disruptions to their operations. Their CCTV system was also impacted, raising concerns about the security of their customers’ property. A thorough audit of Queens Park Garage’s internal network revealed that the issues were caused by outdated hardware and breaks in their networking cables.
After establishing a strong working relationship, Matt from Queens Park Garage contacted us with a request to rebuild their website. The new website needed to integrate with their bespoke CRM system, JobNPart, to allow customers to book services online, while also offering a modern and sleek design. User experience was a top priority, so the website had to be clear, fast, easy to navigate, and fully responsive on mobile devices.
The Solution
Rejuvenate swiftly replaced the outdated network equipment with modern infrastructure capable of meeting Queens Park Garage’s requirements. This included installing a Draytek router, Unifi PoE switches, and Unifi Access Points. We also set up a dual-WAN router, allowing us to add a backup FTTC broadband line to minimise the impact of any future broadband outages. Additionally, new network cables were installed between their switches and CCTV cameras to eliminate the dropouts they had been regularly experiencing.
The website redesign began with a meeting between Rejuvenate IT and Queens Park Garage to discuss their requirements. As with all website projects, we created a visual mock-up containing the features agreed upon during the meeting. Our web developer Jon then set to work building the site according to these specifications. Collaborating with Robert from JobNPart, we integrated the website with their CRM system and tested it thoroughly to ensure all booking types functioned correctly. Queens Park Garage confirmed they were satisfied with the new website, and it went live in September 2024. You can visit the site [here].
The Results
Queens Park Garage now has a reliable internal network that supports their day-to-day operations, their customers can rest assured that their property is safe, monitored by a dependable CCTV system and their website is now modern, sleek, and user-friendly.
The Testimonial
“Rejuvenate IT have designed and built us a brand-new website that meets every single requirement we asked for! They’ve hit the mark with every single brief and produced outstanding results, even though we changed some designs halfway through (and were probably pushing our luck at points) everyone at Rejuvenate has been perfectly accommodating, helpful, patient, polite, and professional!
From the first phone call we made in desperation for help, everyone at Rejuvenate IT have been incredibly helpful!
Every single member of staff is an absolute credit to the business and have gone above and beyond with not just the build of our new website, but with all work carried out, I cannot recommend them highly enough!” Matt Starie, Workshop Manager